GEA IHRD LLC · Effective 2 September 2026 · Where translations differ, the English version applies.
1. Who is responsible
GEA IHRD LLC, Busan, Republic of Korea, is the controller of personal information collected through this site and in the course of providing services. Privacy officer: GEA IHRD LLC management office (Busan), lcj3117@gea.sc.kr, +82-10-5819-9188, lcj3117@gea.sc.kr.
2. What we collect, why, and for how long
| Stage | Information | Purpose | Kept for |
|---|---|---|---|
| Free assessment | Name, e-mail, phone or messaging ID, nationality, country of residence, education history, Korean and English level, budget, goals | Assess eligibility and fit; schedule the consultation | 12 months after last contact if no purchase; otherwise as below |
| Match report | Detailed academic record, financial capacity range, preferences | Research and write the report | 3 years after service completion |
| Document consulting and submission | Passport, academic certificates and transcripts, family relationship documents, bank certificates, photographs, and other documents required by the university; originals after admission | Prepare, review, and submit your application; deliver originals | Originals: until delivered to the university. Copies: 3 years after service completion, or longer where a university or law requires |
| Personal statement | Your questionnaire answers, drafts, approved statement | Draft and finalise the statement | 3 years after service completion |
| Interview training | Session recordings if you agree, attendance, feedback | Deliver and improve training | Recordings: 6 months. Attendance: 3 years |
| Visa consulting | Visa application documents | Review before submission | 3 years after service completion |
| Payment | Name, e-mail, transaction reference, amount. Card numbers are handled by the payment provider and are never received by GEA | Process and record payment; refunds | 5 years, as required by Korean e-commerce and tax law |
| Site visit | IP address, browser, pages viewed, language preference | Operate the site, show it in your language | 12 months |
Where Korean law requires a longer retention period — for example, records of e-commerce transactions, complaints, and payments — that period applies.
3. Who we share it with
Universities in Korea. Submitting an application means transferring your application documents to the university you apply to. This is the purpose of the service and you consent to it at purchase. The university handles your information under its own policy.
Service providers. Payment processing (payment provider; card data never reaches GEA), e-mail and messaging, cloud storage and document handling, courier services for originals, and Korean language instructors engaged for interview training. Each is bound to use your information only to provide the service to GEA.
Authorities. Where required by Korean law or a lawful request.
We do not sell personal information. Optional analytics and advertising events, and Sri Lanka consultation sharing, are described below.
4. International transfer
You are outside Korea and GEA is in Korea. Your information is transferred to Korea when you send it to us, and stored there. Some service providers listed in section 3 may store data outside Korea; where they do, GEA uses providers that apply safeguards equivalent to Korean requirements. Transfer to your university is within Korea.
5. Your rights
You may ask to see the personal information we hold about you, correct it, delete it, restrict its use, or withdraw consent. E-mail the privacy officer. We respond within 10 business days. Deleting information needed to complete a service you have purchased may prevent us from completing it; we will tell you if so. Withdrawing consent does not affect processing that already took place.
If you are in a jurisdiction that grants additional rights, those rights apply in addition.
6. Security
Documents are stored in access-controlled systems limited to staff who need them for your case. Originals are stored in a locked location from receipt until delivery. Card data is never received by GEA. We will notify you and, where required, the relevant authority without undue delay if we become aware of a breach affecting your information.
7. Cookies
The site uses necessary login and authentication cookies and browser storage for preferences and drafts. Optional analytics and advertising follow the separate choices explained below. See the website account and enquiry notice.
Direct service applications
You may request a service through your signed-in account without submitting a consultation enquiry. We record your nationality, current residence, selected service and application status. For a report, you save basic study information before applying or paying: education and graduation month, programme, intake, TOPIK and IELTS result information, study purpose, institution preference, up to three ranked university-selection priorities, preferred visa route and region, up to three fields of interest, universities of interest, and optional questions or needs, and required applicant and parental nationality information. Previously saved initial or semester budget values remain as historical references; this form no longer asks for a budget. A semester budget is not treated as total starting funds. Your roadmap and report use the latest shared study information. Stored original records are retained, and a separate snapshot is submitted with each report request. We also record the signed-in account email, your preferred contact channel, any messenger number you supply, your consultation language and time zone to arrange the included video consultation. Supplying a phone number does not verify ownership of that number. After verified payment, preparation tasks and your submitted information are used to provide the service and deliver its results in your account. Payment is handled by PayPal; we do not store card numbers or your PayPal password.
Optional analytics and advertising
Analytics and advertising are optional and off until you choose to allow them. You can refuse both, choose them separately, or change your choice in Cookie settings. Refusing does not prevent university browsing, consultation requests or service applications. Your choice is stored on this device for 180 days.
With analytics consent, Google Analytics measures public-page visits, university and service choices, consultation submissions and application or payment steps. Events may contain a page path, language, service, amount, currency and order identifier. We do not put your name, email, phone number, consultation answers or free-text messages into analytics events. The Google tag receives technical connection and browser information. The site configures its Google Analytics cookies (_ga and _ga_*) to expire after 30 days without extending the period on each visit.
With analytics consent, we store your first visit’s campaign values (utm_source, utm_medium, utm_campaign, utm_term and utm_content), first-visit time and expiry time in this device’s local storage for 30 days. Google and Meta ad-click identifiers (gclid and fbclid) are included only with advertising consent as well. On a consultation submission, permitted campaign information is recorded with the enquiry so GEA can understand how people find its consultation services. A full page URL, name or telephone number is not stored in this attribution record. The 30-day limit applies to the device copy; submitted enquiry records follow the enquiry retention period.
With advertising consent, and where configured, Meta receives consultation-success and WhatsApp-click events to measure advertising. GEA does not use Google advertising personalization. Google and Meta ad-click identifiers (gclid and fbclid) are stored in the local attribution record only when both analytics and advertising are allowed. GEA does not include names, contact details or enquiry text in these events. Google and Meta may process technical connection, browser and event information under their own privacy policies, including outside your country. Choosing an external WhatsApp link opens a service operated by Meta; information you send there is handled under WhatsApp’s privacy policy.
Changing your choice to refuse stops the relevant tracking, removes the site’s accessible analytics or advertising cookies and corresponding device records, and reloads the page. It does not erase information already received by Google or Meta, or an enquiry you have submitted. Contact GEA about access or deletion of your enquiry.
Sri Lanka consultation enquiries
If you request Sri Lanka consultation, including through a general form identifying Sri Lankan nationality, GEA’s authorized staff in Korea and GEA KOREA EDUCATION CONSULTANTS in Galle, Sri Lanka, use the enquiry to respond and arrange your consultation. The information shared for this purpose is your name, WhatsApp or other contact number, optional email, nationality, A/L stream and year or other education information, preferred programme, major, intake and budget where supplied, and the message you submit. The notification also includes the form language, submission time and enquiry reference. The enquiry may be sent from Korea to the Sri Lanka office through the consultation notification system. This does not give the office access to unrelated students or private service documents. Consultation sharing is separate from optional analytics and advertising consent.
Sri Lanka office: 322, No. 10 Wakwella Road, Galle · +94 76 304 1323. For access, correction or deletion requests, contact lcj3117@gea.sc.kr.
8. Minors
If you are under 18, a parent or guardian must consent to this policy on your behalf before we provide services.
9. Changes
We may update this policy. Material changes are notified by e-mail to active clients and by notice on this site.
GEA IHRD LLC (지이에이국제인적자원개발 유한책임회사) · Representative Sang Young Lee · Business registration 710-88-03645 · E-commerce registration: Registration pending · B134, 514 Jungang-daero, Dong-gu, Busan, Republic of Korea · lcj3117@gea.sc.kr · +82-10-5819-9188